Products and Services

World Class Software for the Health and Human Services Industry...

PeerPlace® is a web-based solution that offers health and human services agencies one integrated system with an easy to navigate workflow environment.

PeerPlace® is a community-wide network enabling collaboration among professionals providing community based services. As a web-based client tracking system, it is designed to accommodate both direct and contracted service providers.

  • Master Client Database - maintains unduplicated counts of people receiving services across multiple programs, with a powerful search engine to find existing records.
  • Care Path Workflow - comprehensive client management system from Information and Assistance through Referrals, Intakes, In-home Assessments and Care Plans. Each program area is configured uniquely for user action workflow, data validation and reporting.
  • Universal Referrals - any connected program can manage incoming and outgoing electronic referrals, providing ease of coordination across the community.
  • Service Tracking - collect all relevant data at point of service and map to proper funding sources and service types for instant reporting.
  • Web Access - easy to deploy and use, requiring only a PC connected to the Internet.
  • Security - leverages same encryption technology as banks, with role-based security meeting HIPAA standards.
  • Scalability - multiple agencies and/or program service areas connect and share information securely, accommodating an unlimited number of users and programs.
  • Flexibility - each program chooses from a suite of workflow paths, with additional customization of program specific forms included.
  • Consumer Access - public facing module with on-line access to resource directory, requests for personal assistance, news, documents and forms.
  • Database Interface - this provides an application program interface (API) so agencies can connect to an existing system required by a program. This can be accomplished for transmission of any demographic or service unit information.
  • Reporting - suite of tools produces ad-hoc views, pre-defined printable reports and data downloads for exporting data to industry-standard formats.