About Us

PeerPlace provides a best-in-class data management software for human service agencies and organizations. Headquartered in New York, PeerPlace provides best practice Commercial-Off-The-Shelf (COTS) client tracking and case management software to more than 900 organizations in more than ten states for more than ten years.

PeerPlace provides data management software for the health and human services industry. Our "No Wrong Door" framework enables coordinated care planning across community-based agencies. Now you can connect community resources with consumer needs to foster continuity of care and maximize the delivery of community-based services.

On-demand Software as a Service (SaaS)

With a cloud-based Software as a Service (SaaS) model, PeerPlace manages the entire lifecycle of care management services while helping maintain funding compliance. PeerPlace software solutions automate real life business processes and workflow that allows our customers to do what they do best...care for their consumers, clients and patients. Our software scales to meet the needs of statewide, regional and local system requirements.

Collaborative Data Management Software

PeerPlace data management software streamlines identification and tracking by providing one Master Client Record that can be securely shared electronically among all care professionals that provide services to that consumer. With one Master Client Record this can substantially reduce the unit cost of services delivered by eliminating redundant collection of information and reducing the time involved in generating numerous reports required by multiple funders.

Additionally, our collaborative data management software provides:

  • Statewide resource directory solutions improve community access to LTSS.
  • Consumer and caregiver portals that improve access to information and care coordination.
  • A common platform for ADRC, information and referral, case management and reporting.
  • A framework for real-time collaboration across interdisciplinary care teams.
  • Uniform tracking and reporting of planned, authorized and delivered services.
  • CMS and Provider Claims Processing.
  • Integrated interRAIĀ® Tools.
  • Universal Referral Platform.
  • Identification of gaps in care.Reduction in avoidable re-admissions via Transitional Care Management.
  • Health Insurance Counseling and Advocacy Program (HICAP) Automation.
  • Preventative health program automation (Evidence Based & Self-Management Programs).
  • Complaint tracking, management and reporting (Statewide Ombudsman and APS).
  • Multi-system Interoperability.
  • Business Intelligence and Performance Management.